Using ISBLANK or ISNULL with a Rich Text Area field always returns true
when used in a Validation Rule.
To check whether a Rich Text Area field is empty, use the LEN function.
LEN (Rich_Text_Field__c) = 0
Using ISBLANK or ISNULL with a Rich Text Area field always returns true
when used in a Validation Rule.
To check whether a Rich Text Area field is empty, use the LEN function.
LEN (Rich_Text_Field__c) = 0